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SupportI've created StaxRip topics in various public forums in order to support StaxRip there. Below you can find the links to these topics. You can mail me but please don't mail me questions about the usage of StaxRip or feature requests or anything else that could rather be posted to one of the support topics. Please ensure reading the forum rules before posting to the forum. Sending a bug reportStaxRip has a build in bug report feature that is invoked whenever StaxRip crashes. A bug report can also be generated manually from the main menu (Help/Send Bug Report). A bug report is simply a zip file saved on the desktop containing diagnostic information. Please mail me this zip file. Before sending a bug report please ensure that you are using the latest StaxRip version and please ensure the bug is not caused because you are using a unsupported version of a required application. |
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